– A 4-week test programme on the Paris CDG-Pointe-à-Pitre and Paris CDG-Fort-de-France routes from March 11, 2021
– A solution supported by MedAire / International SOS, the International Chamber of Commerce and SGS to provide secure verification of COVID-19 status and streamline the customer journey at the airport
Since the COVID-19 crisis began, travel-related regulations have evolved and changed regularly. Submitting a negative COVID-19 test is now mandatory for most international travel, and verifying these tests, often presented in paper format, takes time.
To improve its customers’ experience and streamline their time at the airport, Air France is today announcing a pilot of the ICC AOKpass, supported by MedAire/International SOS. The ICC AOKpass is a mobile app, available on smartphones that allows passengers to carry a secure record of the results of their COVID-19 test carried out in a partner laboratory1. Once at the airport, passengers present the certificate on the app, instead of a paper test. The ICC AOKpass provides secure verification, in line with the regulations of the destination country, via a network secured by blockchain technology.
This four-week test period, organized with the support of Paris Aéroport, will begin on 11 March, 2021 on all Air France flights from Paris-CDG to Pointe-à-Pitre (Guadeloupe) and Fort-de-France (Martinique). It will be carried out on a voluntary basis, in order to test the operation of the app in real conditions and to find out the opinions of test clients. Air France will share this feedback with the other airlines in the Skyteam alliance, which are currently testing various solutions for digitizing health documents.
In addition to testing the ICC AOKpass solution, Air France is doing everything it can to assist its customers and inform them in real time of developments in travel procedures. A dedicated website is available to them at airfrance.traveldoc.aero.
Since the start of the crisis, Air France has applied the strictest health measures and offers its customers total flexibility in their tickets, with the possibility of postponing or cancelling any trip planned before 31 December, 2021, free of charge and without proof. These measures are grouped under the Air France Protect label and are reviewed regularly as the situation evolves. They recently earned Air France 4 stars in the Skytrax “COVID-19 Safety Rating”.